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Contact Us

To ensure the safety of our employees and customers, our office is closed to the public. You can still reach us by phone, mail, online, or by using our drop box. 

Customer Service Hours
Monday through Thursday
8:00 a.m. to 4:30 p.m.
Friday 7:00 a.m. to 3:30 p.m.
District Holiday Closures

Take our customer service survey


If you are experiencing a Sewer Emergency:

Such as sewage spilling, sewage on the ground, your building plumbing is draining slowly, or your plumbing is completely blocked. 

Call the 24-Hour Emergency Service line

(916) 786-8555 and press OPTION #5 

A District representative will respond promptly


Call us at:

(916) 786-8555

Our address is:

5807 Springview Drive, Rocklin CA 95677

Or use the form below to send a non-emergent message:

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