Customer vs. SPMUD ResponsibilitiesThe District owns and is responsible for the public sewer system which generally includes those pipes in the public right-of way and/or easement. This includes pipes, manholes, lift stations and flow recorders.
Customer FAQ’sYes, If you suspect it might be a sewer problem, “Call Us First.” The District will respond 24/7 and if the District is responsible for the problem, it will be taken care of at no charge to you. Please call our office at (916) 786-8555 to report any potential problems.
Sewer Maintenance TipsWhile residents are encouraged to follow the Centers for Disease Control recommendations to clean surfaces with disinfecting wipes to reduce the spread of COVID-19, it is important to discard those items in the trash and not the toilet.
Commercial Unoccupied UseThe District’s monthly service charge rates for commercial structures vary depending on the classification and type of use—for example: 1/3 EDU for a retail store, 2/3 EDU for a dental office and 2 EDU for a restaurant. SPMUD’s ordinance states that in cases of vacancy where commercial property is not physically disconnected from the sewer, the service charge shall be based on the classification…
Unclaimed PropertyPlease contact our customer service team at (916) 786-8555 to update your mailing address and request a refund.
