District Performance Measures
Field Services
May 2024
![Bar chart showing Lateral Chemical Root Treatment, with an annual goal of 600 and 113 treated last year. Progress increasing from July 2023 to May 2024.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/f7412f38-44bf-4fd9-8a3d-ffb08f05787a/FSD%20-%20Lateral%20Chemical%20Root%20Treatment.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=54f774851f8cc6f658178093627fe001)
![Bar chart showing CCTV inspections of mainlines from July 2023 to May 2024, with a total of 1239 segments inspected against a goal of 1644.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/a4a368b4-4180-4aef-98bf-01ce57fa62f1/FSD%20-%20CCTV%20Inspection%20of%20Mainlines.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=3830f5a14b3161f83d9ae61e8cd523c4)
![A bar chart titled "Mainlines Hydro Cleaned," showing segments cleaned from July 2023 to May 2024, with a total of 573 segments cleaned in the last year.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/d4612247-797a-4ea0-8e47-1aea77048ad2/FSD%20-%20Mainlines%20Hydro%20Cleaned.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=38fa7ea94de30d8b4414fcbcc920d61d)
![Bar chart showing laterals hydro cleaned monthly from July 2023 to May 2024, with a yearly total of 413 and a goal for inspection-driven cleaning.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/073ad7fd-5320-4ba2-9134-d1d941f7a0d2/FSD%20-%20Laterals%20Hydro%20Cleaned.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=2aaa44c5eb9d5e79f9273f41f1d85034)
![A bar chart titled "Improved Lateral Access" showing work orders by task type over months, with a goal indicator for PLCOs installed.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/aae8f060-6383-4d31-a385-4b7e2a4128d8/FSD%20-%20Improved%20Lateral%20Access.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=4fbda4e6017e0078a873c3aac90379ef)
![A bar chart showing Lower Lateral Assessments over months, with a yearly total of 5,489 assessments against a goal of 3,600.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/9d20fc44-f710-4dd9-a2ff-a5b41fcd3db7/FSD%20-%20Lower%20Lateral%20Assessments.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=15e7eb4a3d33942737fdb5f19cf598c5)
![A bar chart showing sewer main & manhole rehab & repair work orders over time, with a goal of 12 repairs and 9 completed.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/a6720ec6-cbcb-4e14-bd42-2c86e18e856e/FSD%20-%20Sewer%20Main%20&%20Manhole%20R&R.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=76d6de8b4e2b0630ca8eb0ac2eb89d2f)
![A table showing service calls in May, categorizing responsibilities and types of issues, with a total of 13 service calls.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/2be0d7ae-c87a-4e1b-bbac-a32192184897/FSD%20-%20Service%20Calls.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=c3e3206458e18488bb9339629eb52b0c)
![Bar chart showing Lateral Chemical Root Treatment, with an annual goal of 600 and 113 treated last year. Progress increasing from July 2023 to May 2024.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/f7412f38-44bf-4fd9-8a3d-ffb08f05787a/FSD%20-%20Lateral%20Chemical%20Root%20Treatment.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=54f774851f8cc6f658178093627fe001)
![Bar chart showing CCTV inspections of mainlines from July 2023 to May 2024, with a total of 1239 segments inspected against a goal of 1644.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/a4a368b4-4180-4aef-98bf-01ce57fa62f1/FSD%20-%20CCTV%20Inspection%20of%20Mainlines.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=3830f5a14b3161f83d9ae61e8cd523c4)
![A bar chart titled "Mainlines Hydro Cleaned," showing segments cleaned from July 2023 to May 2024, with a total of 573 segments cleaned in the last year.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/d4612247-797a-4ea0-8e47-1aea77048ad2/FSD%20-%20Mainlines%20Hydro%20Cleaned.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=38fa7ea94de30d8b4414fcbcc920d61d)
![Bar chart showing laterals hydro cleaned monthly from July 2023 to May 2024, with a yearly total of 413 and a goal for inspection-driven cleaning.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/073ad7fd-5320-4ba2-9134-d1d941f7a0d2/FSD%20-%20Laterals%20Hydro%20Cleaned.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=2aaa44c5eb9d5e79f9273f41f1d85034)
![A bar chart titled "Improved Lateral Access" showing work orders by task type over months, with a goal indicator for PLCOs installed.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/aae8f060-6383-4d31-a385-4b7e2a4128d8/FSD%20-%20Improved%20Lateral%20Access.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=4fbda4e6017e0078a873c3aac90379ef)
![A bar chart showing Lower Lateral Assessments over months, with a yearly total of 5,489 assessments against a goal of 3,600.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/9d20fc44-f710-4dd9-a2ff-a5b41fcd3db7/FSD%20-%20Lower%20Lateral%20Assessments.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=15e7eb4a3d33942737fdb5f19cf598c5)
![A bar chart showing sewer main & manhole rehab & repair work orders over time, with a goal of 12 repairs and 9 completed.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/a6720ec6-cbcb-4e14-bd42-2c86e18e856e/FSD%20-%20Sewer%20Main%20&%20Manhole%20R&R.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=76d6de8b4e2b0630ca8eb0ac2eb89d2f)
![A table showing service calls in May, categorizing responsibilities and types of issues, with a total of 13 service calls.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/2be0d7ae-c87a-4e1b-bbac-a32192184897/FSD%20-%20Service%20Calls.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=c3e3206458e18488bb9339629eb52b0c)
Technical Services
May 2024
![A bar graph showing monthly 'Office vs. Field' 811 responses and a gauge chart displaying "100.00% In Time" responses.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/8d82d8a4-4df8-4199-9faa-941805ad4f63/TSD%20-%20811.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=3750137196efd0b49285ef8afd183c55)
![Bar chart displaying grease interceptor inspections categorized by type and month from July 2023 to May 2024.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/c3e98051-dae8-4e41-9be8-bf673efe4219/TSD%20-%20Grease%20Interceptor%20Inspections.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=84f00e6556f46da3c433b948e9fb612c)
![A bar chart showing monthly building sewer inspections with a gauge indicating 100% "In Time" inspections.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/98ccabbc-0550-44bb-953f-33b1be08dba5/TSD%20-%20Sewer%20Inspections.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=603f59905a5012173199883f5898ec9d)
![Bar chart showing "Interceptor Inspection Results" with compliant and non-compliant counts from July 2023 to May 2024.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/4234401e-6525-4981-b195-513d5e1361d7/TSD%20-%20Interceptor%20Inspeciton%20Results.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=13e1b501f8a1c8684e6b3ba29f5f1b58)
![Bar graph showing monthly tenant improvement reviews and a gauge chart displaying 98.41% "In Time" tenant improvements.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/fd0ded13-e178-4998-b7b7-6818fa7599da/TSD%20-%20TIs.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=3e005c9688d405c3a4f7f111b2609919)
![A bar chart showing monthly totals of completed sewer permits by type from July 2023 to May 2024.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/435e980a-aedc-4e8b-aeee-8c627cf56aaa/TSD%20-%20Sewer%20Permits.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=6cf883fe6c547036d4e3c0d02339b042)
![A bar chart showing monthly totals of FOG pickups from Jul 2023 to May 2024.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/fdac314f-d59c-40ff-85ff-ac58d139c7bd/TSD%20-%20FOG%20Pickups.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=2caf0fde22d2bbf9098a2f69fceb4add)
![A bar chart showing monthly plan checks with a gauge indicating 100% 'in time' checks.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/7628bf3a-f66f-49b3-bb82-a505cfe75c62/TSD%20-%20Plan%20Checks.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=c97a1089ad829cd11ef608ca56792193)
![A bar graph showing monthly 'Office vs. Field' 811 responses and a gauge chart displaying "100.00% In Time" responses.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/8d82d8a4-4df8-4199-9faa-941805ad4f63/TSD%20-%20811.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=3750137196efd0b49285ef8afd183c55)
![Bar chart displaying grease interceptor inspections categorized by type and month from July 2023 to May 2024.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/c3e98051-dae8-4e41-9be8-bf673efe4219/TSD%20-%20Grease%20Interceptor%20Inspections.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=84f00e6556f46da3c433b948e9fb612c)
![A bar chart showing monthly building sewer inspections with a gauge indicating 100% "In Time" inspections.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/98ccabbc-0550-44bb-953f-33b1be08dba5/TSD%20-%20Sewer%20Inspections.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=603f59905a5012173199883f5898ec9d)
![Bar chart showing "Interceptor Inspection Results" with compliant and non-compliant counts from July 2023 to May 2024.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/4234401e-6525-4981-b195-513d5e1361d7/TSD%20-%20Interceptor%20Inspeciton%20Results.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=13e1b501f8a1c8684e6b3ba29f5f1b58)
![Bar graph showing monthly tenant improvement reviews and a gauge chart displaying 98.41% "In Time" tenant improvements.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/fd0ded13-e178-4998-b7b7-6818fa7599da/TSD%20-%20TIs.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=3e005c9688d405c3a4f7f111b2609919)
![A bar chart showing monthly totals of completed sewer permits by type from July 2023 to May 2024.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/435e980a-aedc-4e8b-aeee-8c627cf56aaa/TSD%20-%20Sewer%20Permits.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=6cf883fe6c547036d4e3c0d02339b042)
![A bar chart showing monthly totals of FOG pickups from Jul 2023 to May 2024.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/fdac314f-d59c-40ff-85ff-ac58d139c7bd/TSD%20-%20FOG%20Pickups.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=2caf0fde22d2bbf9098a2f69fceb4add)
![A bar chart showing monthly plan checks with a gauge indicating 100% 'in time' checks.](https://streamline.imgix.net/ddd549eb-52e1-4dc7-bfec-91e523f7b9be/7628bf3a-f66f-49b3-bb82-a505cfe75c62/TSD%20-%20Plan%20Checks.png?ixlib=rb-1.1.0&w=2000&h=2000&fit=max&or=0&s=c97a1089ad829cd11ef608ca56792193)
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