AutoPay

Changes to Autopay

Due to software upgrades, the District will no longer be able to manage credit card auto-payment drafts on your behalf. There is no immediate action required from you. All customers currently on autopay will automatically be transitioned to autopay services through the SPMUD Online Utility Payment Portal with payments processed through the SPMUD Online Utility Payment Portal beginning June 1st.

There are many benefits to being enrolled in SPMUD Online Utility Payments such as managing your credit card information, receiving email notifications and reminders, and viewing your payment history and past statements.

If we have your email address on file, you will receive an email before your scheduled draft with a link to the website where you will be able to manage your recurring payment. Your email address will be used to log into the new system and manage your payment.

If we do not have your email address on file, your drafts will continue to work as always, but you will not receive email notifications or confirmations. If you would like, you can access the portal to add an email address and make changes at https://spmud.ca.gov/customer-service by clicking Pay Online. You will need to provide your email address, utility account number, and last payment amount to set up your online account.

This change applies to credit card payments only. Automatic bank drafts are not impacted by this change and will continue to be managed by District staff on your behalf. Any changes to bank drafts will still need to be made over the phone.

To provide your email address or opt-out please contact 916-786-8555.

Website Accessibility Policy

South Placer Municipal Utility District is fully committed to providing accessible facilities, elements and channels of communication to all members of the public. As part of this commitment, South Placer Municipal Utility District has a policy of providing an accessible website compatible with the Web Content Accessibility Guidelines (WCAG 2.1) and commercial screen reading software. All features of the website are coded to allow individuals with vision and other impairments to understand and use the website to the same degree as someone without disabilities. We welcome feedback and can often resolve issues in a timely manner if they arise.

If you need any special assistance or accommodations:

Call us at (916) 786-8555

Ongoing Compliance Information

Compliance Officer

South Placer Municipal Utility District has designated a compliance officer for website disability-related accommodations. The compliance officer has received training in website accessibility and updates the site in accordance with those best practices. Contact our accessibility officer to report an issue.

Compliance Procedures and Reports

In addition to testing with users with a wide range of disabilities and coding our website to WCAG standards, South Placer Municipal Utility District regularly scans its website to ensure ongoing compliance, and makes timely changes to any inaccessible changes, if any are found.

Linked Documents and Third Parties

Please note that this site may link out to third-party websites, such as state or federal agencies, that do not have accessible content. This site may also include documents provided by third parties included in our agenda packets, for example. While we cannot control the accessibility of content provided by third parties, we are happy to assist any member of the public with reading and accessing content on our site.

See an opportunity for us to improve? Please contact our accessibility officer or call us at (916) 786-8555.

Report a Website Accessibility Issue