Make a Payment
Use our Online Payment site: Where you can view your billing statements, set-up your online account, make an online payment and store your payment information for future payments. If you prefer not to register your account you can make a quick payment. This is the perfect solution if you have rental properties, and want your tenant to make a payment online. Make a payment here
Lifeline Low-Income Rate Assistance Program - Beginning on January 1st, 2018 a Low-Income Lifeline (LIL) Rate Assistance Program is offered for qualifying eligible property owners. (Eligibility is based upon ownership of the property and proof of participation in the PG&E CARE Program.) This is a pilot program offering a $5 per month reduction in sewer service charges. You may download the Application Form here: Low-Income Lifeline Rate Assistance Program application. The program is limited by Ordinance #17-04 to the first 500 customers.
SPMUD Quarterly Billing Cycles
Green* Cycle 1 – Customers in the 95677 zip code area – are on the standard quarterly billing cycle January/April/July/October
Purple** Cycle 2 - Customers in the 95765 zip code area - are billed quarterly February/May/August/November
Blue*** Cycle 3 – Customers in the 95650, 95746, 95663, 95658 zip code areas - are billed March/June/September/December
NOTICE regarding Past Due Utility Payments
In October 2016 the SPMUD Board adopted a Delinquent Bills (Past Due) Policy. Since all customers share in the cost of delinquent accounts, those who don’t pay on time have an impact on everyone. This policy will therefore benefit our customers who pay on time since revenues from late fees will be used to recover costs incurred by late payments.
Beginning January 1, 2017 any utility account that has a past due balance will be assessed a late fee in the amount of $7.50 per EDU/per Quarterly Billing (EDU stands for an Equivalent Dwelling Unit which is the typical volume & strength of wastewater generated by a single family home). Late fees will appear on the next quarterly bill following the late occurrence.
Example for a single family residential property (1 EDU):
Previous Balance = $84.00
Late Fees = $7.50 (assessed by quarter $2.50 x 3 months)
Past Due Amount = $91.50
Current Sewer Charge = $84.00
Amount Due = $175.50